FORT MYERS, Fla. (AP) – A 6-year-old boy who was flying to visit his grandmother in southwest Florida for the Christmas holidays was put on the wrong plane and ended up 260 miles away in Orlando, Florida.
When grandmother Maria Ramos showed up Thursday at Southwest Florida International Airport in Fort Myers to pick up her grandson on his first flight from Philadelphia, she was told that her grandson was not on a Spirit Airlines flight. .
“I ran to the flight attendant on the plane and asked, ‘Where’s my grandson?’ Was he handed over to you in Philadelphia? She said, ‘No, I don’t have any children. ‘I didn’t have it,”’ Ramos said. Said wink news.
Later, I received a call from my grandson from the Orlando airport to let me know that he had landed.
An email seeking comment was sent to Spirit Airlines Tuesday morning.
Spirit Airlines said in a statement to WINK News that although the boy mistakenly boarded a flight to Orlando, he remained under the care and supervision of airline employees the entire time. The airline informed his family after the mistake was discovered, the statement said.
“We take the transportation safety and responsibility of all of our guests seriously and are conducting an internal investigation,” the statement said. “We apologize to the family for going through this experience.”